Welcome To West African Pot
West African Pot

SHIPPING POLICY

This Shipping Policy applies to all products purchased through:

West African Pot is committed to deliver the product in perfect condition at the address indicated by the customer in the checkout page.

In order to optimize delivery, we thank the customer for indicating an address in which the order can be delivered within normal business hours.

Domestic deliveries

we ship to the domestic United States only

We cannot ship to PO Boxes.

Shipping times

Shipping times will depend on the geographical area of the country.

Deliveries conditions

While there are many things, we do to mitigate the risk of shipping food around the country, there are unfortunately some things outside of our control like the weather and transit delays

West African Pot is unable to guarantee time of delivery, as this is all subject to the local carrier.

West African Pot is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier mis-scans or inaccurate/incomplete shipping information, and we do not require a signature for the release of any shipment. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.

Delivery time

Most carriers will deliver packages anytime between 8am-8pm.

Shipping Address

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. West African Pot is not responsible for incorrect or inaccurate addresses.

If you need to modify the delivery address once your order has shipped, maybe a fee will apply to your order. Once an address modification is requested, carriers require one business day to process the change, which may delay the package. West African Pot is not responsible for delays in transit caused by address modification.

Note: There are no returns, refunds or cancellations allowed on any orders that have shipped.

Contacting Us

If you have questions about your order or any question about this Shipping Policy.